Law Firm Client Intake
Does your law firm have a system for client intake? Intake is the process of onboarding new clients. This includes obtaining their contact information, facts about their legal needs, and more. Client intake can be time-consuming, and it is not billable time, but it is critical to the success of your law firm. Creating a […]
HOW AN INTAKE SPECIALIST CHANGES THE TRAJECTORY OF A FIRM
When a potential client contacts your law firm – whether by phone, email or by filling out the contact form on your website – what happens next? Is there an intake specialist in your firm that answers their questions? Is there any follow-up with them? If you have an assistant who responds to messages, is […]
FREE WEBINAR: 3 Ways to Blow the Roof Off Your Intake in 2023
Are you ready to take a serious look at your firm’s intake process and fix anything that’s broken? On Wednesday, November 9th at 1pm Pacific / 4pm Eastern, our Rainmaker Intake University lead trainer, Cindy Greenway, is going to share with you 3 ways to blow the roof off your intake in 2023. If you […]
Legal Intake: How Law Firms Are Missing Out
Legal intake is the process a law firm implements for interacting and responding to potential clients’ inquiries, how the firm obtains critical information about their legal issue, and who provides answers to their questions. Simply stated, legal intake is the customer service strategy for your firm. It should be standardized and organized so it is […]
5 Reasons Your Law Firm NEEDS Live Chat on its Website
You have likely encountered live chat on websites you have visited when trying to purchase a product or researching services. However, many law firms have not implemented chat on their website. Below are five reasons why your law firm should implement live chat on its website immediately: 1. Live Chat Increases Conversions The primary purpose […]
Analytics Law Firms Should Track
When your focus is practicing law, the idea of monitoring data and analytics can feel overwhelming. However, we live in a data-driven society, and tracking metrics is the best tool for understanding how your law firm’s marketing efforts are performing. Below are 10 data analytics your law firm should monitor: 1. Return on Investment (ROI) […]
TURBINE: The Rainmaker’s Updated Lead Conversion System
Improving your law firm’s lead conversion rate is one of the many ways The Rainmaker Institute can help your law firm grow and prosper. And, we have great news! Our lead conversion tracking system just got better with an update called “Turbine.” What is lead conversion? The lead conversion process is taking a lead and […]
7 Lead Conversion Best Practices
Lead conversion is of upmost importance to every attorney. Did you know it takes seconds for a user to form an opinion about your law firm’s brand and whether they will continue to explore your website? As a result, capturing your online visitor’s attention and piquing their interest is imperative to converting leads. Consider the […]
Is Your Client Intake Process Effective?
Your law firm’s intake process is vital to the success of your business. How you onboard new clients and collect their personal information is critical to starting their case, but it also sets the tone for your relationship with them. Many attorneys overlook the importance of the client intake the process because it is time-consuming […]
Learn the Difference Between Sales and Marketing in a Law Firm
Learning the difference between sales and marketing functions in a law firm is easy and turns on two very important words: The function of marketing in a law firm is lead generation. The function of sales in a law firm is lead conversion. Once you understand this important distinction, you will realize the critical role […]
