Tips for Controlling Intake Calls and Capturing Crucial Information Efficiently
Have you ever been on intake calls with potential clients on the phone for what seems like ages, only to realize later that you could have wrapped up the conversation in a fraction of the time? That’s a common problem for law firms with ineffective intake processes, and it can be frustrating for both clients […]
Get More People To Show Up For Your Legal Consultations
Legal consultations can be frustrating when a prospect cancels or doesn’t show up. While it’s common for people to have last-minute emergencies or be hesitant to meet a lawyer, there are ways to improve the percentage of people who attend in-person or video consultations. In this blog post, we’ll be sharing some tried and tested […]
The Perfect Intake Process To Grow Your Law Firm
Every law firm spends thousands of dollars to generate leads and attract potential clients. However, frustration sets in when these prospects fail to convert into a consultation. This could indicate that your intake process is broken and needs to be fixed. In this blog post, we will share some insights on how to build the […]
Why Intake is More Than Just Answering the Phone
Intake can be tricky, but it is critical to your law firm. As with any business, the first impression is everything. When it comes to law firms, the first contact with potential clients is usually through an intake specialist. While many attorneys may see intake as nothing more than a phone answering or receptionist job, […]
Is Your Intake Process Killing Your Firm’s Growth?
Let me ask you a question. If you called your firm and pretended to be a client, would you hire your firm? Or would you be a little freaked out? About 80% of the prospects who were contacting your firm are not building a personal connection with the person at your firm that was taking […]
Is Your Intake Process Killing Your Firm’s Growth?
Let me ask you a question. If you called your firm and pretended to be a client, would you hire your firm? Or would you be a little freaked out? About 80% of the prospects who were contacting your firm are not building a personal connection with the person at your firm that was taking […]
Law Firm Client Intake
Does your law firm have a system for client intake? Intake is the process of onboarding new clients. This includes obtaining their contact information, facts about their legal needs, and more. Client intake can be time-consuming, and it is not billable time, but it is critical to the success of your law firm. Creating a […]
HOW AN INTAKE SPECIALIST CHANGES THE TRAJECTORY OF A FIRM
When a potential client contacts your law firm – whether by phone, email or by filling out the contact form on your website – what happens next? Is there an intake specialist in your firm that answers their questions? Is there any follow-up with them? If you have an assistant who responds to messages, is […]
FREE WEBINAR: 3 Ways to Blow the Roof Off Your Intake in 2023
Are you ready to take a serious look at your firm’s intake process and fix anything that’s broken? On Wednesday, November 9th at 1pm Pacific / 4pm Eastern, our Rainmaker Intake University lead trainer, Cindy Greenway, is going to share with you 3 ways to blow the roof off your intake in 2023. If you […]
Legal Intake: How Law Firms Are Missing Out
Legal intake is the process a law firm implements for interacting and responding to potential clients’ inquiries, how the firm obtains critical information about their legal issue, and who provides answers to their questions. Simply stated, legal intake is the customer service strategy for your firm. It should be standardized and organized so it is […]
