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How Online Legal Reviews are Used & a Painless Method for Obtaining Them

Legal management software firm Software Advice conducted a survey a couple of years ago among random U.S. adults to find out how they use online legal reviews. The results from 3,465 respondents were as follows: Top reasons consumers use online legal reviews: Find a lawyer (83%) Evaluate an existing attorney (9%) Qualify my initial choice […]

5 Steps to Perfecting Your Law Firm’s Intake Process

5 Steps to Perfecting Your Law Firm’s Intake Process

No matter how much you spend on marketing your law firm, it will all be wasted if you have a bad intake process. Failing to have systems in place to deliver a consistent intake experience results in missing out on new client opportunities as well as important metrics that allow you to manage and respond […]

Legal Marketing Today: The 5 Essentials Attorneys Need to Succeed Online

Legal Marketing Today: The 5 Essentials Attorneys Need to Succeed Online

When was the last time you used a phone book? Like most of us, the answer is probably “years” or “I can’t even remember.” The Internet has made the phone book obsolete. Today, people looking for information go online and that is where your law firm needs to focus its legal marketing to connect with […]

5 Email Marketing Tips That Will Double Your Open Rates

5 Email Marketing Tips That Will Double Your Open Rates

The latest statistics show the average email open rate for the legal industry is around 22%. If your email campaigns are performing below this benchmark, you have some work to do to boost those open rates. Here are 5 tips to help you do that: Tip #1: Resend to subscribers who didn’t open your email […]

How Paid Search Can Pay Off Big for Attorneys

How Paid Search Can Pay Off Big for Attorneys

No consumer law firm will survive long without marketing online. And if you are not on the first page of search results for your practice area(s), you will need to turn your attention to paid search, otherwise known as pay-per-click (PPC) advertising. Does paid search have its challenges for lawyers? You bet! First, it can […]

5 Reasons Your Law Firm Website Needs Live Chat

Over the past few years, live chat has gone from a novelty to a “nice to have” to a “have to have” for law firm websites. And why should it be a must for your law firm’s website? There are five primary reasons: Faster response time 24/7 access Instantly overcome objections Improved website experience Competitive […]

Take These 3 Steps to Obtain 5-Star Reviews

When we’ve suffered an injustice at the hands of a company, we want everyone to know about it. Sharing our outrage online somehow makes us feel better, which is why so many consumers post online reviews about their experiences. But when we’re treated well by a company, we usually keep it to ourselves. And therein […]

How to Drive Business to Your Law Firm During a Pandemic

How to Drive Business to Your Law Firm During a Pandemic

So this is something you didn’t learn in law school (or probably anywhere else for that matter): how to drive business to your law firm during a pandemic! 2020 has been a crazy ride and it is not showing any signs of letting up. You don’t have the luxury of just waiting it out, either. […]

Taking Your Law Practice Online: The What, Why, and How of Going Virtual

Today’s guest post is by: Katie Hurst Director of Strategic Communications & PR of ruby.com Ruby.com provides 24/7 Live Virtual Receptionists, Answering Service, and 24/7 Live Chat. The live virtual receptionist and chat company trusted by over 10,000 small business owners with their most important asset: their customers. Taking Your Law Practice Online: The What, Why, […]

Is Your Law Firm Website Attracting the Right Prospects?

The purpose of your law firm website is to bring prospects to your door. If your website already gets lots of traffic but you’re not getting enough leads, or if you don’t have much traffic at all, then your website is not doing its job. Here are the steps you need to take to create […]