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Buyer’s Remorse: Why Clients Get It and How to Stop It

If we don’t know a lot about something that we need to make an important decision about, we tend to second-guess that decision at various points along the way. Put another way, we get buyer’s remorse. Especially if we just spent a lot of money or the outcome of our decision could have a potentially […]

Fishing for New Clients? Here’s the Bait You Need to Land Them.

One of my get-away-from-it-all passions is fishing. To me, there’s nothing like being on the water matching wits with a creature whose brain is infinitesimally smaller than mine, but can still confound all my attempts to catch it. Fishing is a strategy game. To be successful, you have to know the habits of the species […]

Does Your Law Firm Need More Clients? Think Small!

The longer I am in business, the more I realize that it’s the small things that can make or break you. And after working with thousands of law firms over the last 15 years, I know for sure it’s the small things that can make or break a practice when it comes to getting new […]