How Will You Grow Your Law Firm in 2019? Be Nurturing!
Before you think I’ve gone all “kumbaya” on you by suggesting nurturing as a way to grow your law firm, let me clarify: what I am talking about is nurturing your leads. Law firms typically do an awful job when it comes to lead nurturing. Someone doesn’t return your call or respond to an email […]
Does Your Law Firm Need More Clients? Think Small!
The longer I am in business, the more I realize that it’s the small things that can make or break you. And after working with thousands of law firms over the last 15 years, I know for sure it’s the small things that can make or break a practice when it comes to getting new […]
The 5 Key Drivers of Client Loyalty
Client loyalty is the Holy Grail for lawyers. Not only do loyal clients continue to feed your coffers, they also bring you new clients by way of referral. You want them. You need them. But getting and keeping them is challenging in this era of ever-changing communications channels — the control of which is mostly […]